At Teamriverbubbles, we strive to provide our customers with the best possible experience when purchasing and using our downloadable software. We understand that occasionally, issues may arise that require a return or refund. Please review our return policy below to familiarize yourself with our guidelines and procedures:

Eligibility for Returns:

a. Our return policy is applicable only to downloadable software products purchased directly from

b. Physical or tangible products associated with the software are subject to separate return policies.

c. Customized or personalized software solutions may not be eligible for returns unless they are defective.

Return Period:

a. Customers may request a return within 30 days from the date of purchase.

b. The return period may vary depending on the specific software product, so please refer to the individual product page for details.

c. Returns requested after the specified return period may not be accepted.

Grounds for Return:

a. Software products may be eligible for return under the following circumstances:

i. Technical issues: If the software does not function as described or contains significant defects that prevent its proper usage.

ii. Compatibility issues: If the software is incompatible with the customer’s system despite meeting the specified requirements.

iii. Incorrect product: If the customer receives a different software product than what was ordered.

Return Process:

a. To initiate a return, customers must contact our customer support team via email [email protected] within the designated return period.

b. When contacting our support team, please provide the order details, including the order number, product name, and a detailed explanation of the reason for the return.

c. Our customer support team will review the request and provide instructions on how to proceed with the return, including any required documentation or steps.

d. In certain cases, our support team may attempt to resolve the issue remotely or provide troubleshooting assistance before authorizing a return.

Refund and Resolution:

a. Once the return request is approved, we will process the refund using the original payment method used for the purchase.

b. Refunds may be subject to deduction of any applicable processing fees, taxes, or non-refundable charges specified during the purchase.

c. Please note that refunds can take several business days to reflect in your account, depending on your financial institution.

Software Deactivation:

a. Upon approval of a return, customers may be required to deactivate and uninstall the software from their devices.

b. Failure to comply with software deactivation may void the eligibility for a refund.


a. The following scenarios are generally not eligible for returns:

i. Change of mind or purchasing the wrong software product.

ii. Failure to meet the system requirements specified on the product page.

iii. Software products obtained through promotions, giveaways, or special offers unless otherwise specified.

Modifications to the Return Policy:

a. Teamriverbubbles reserves the right to modify or update the return policy without prior notice.

b. Any changes made to the return policy will be effective immediately upon publication on our website.